Adaptivemall.com will be closed November 28th & 29th! Enjoy the Thanksgiving Holiday with your family & friends!

TEST Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours. 

 

We apologize for the inconvenience! Our email server has been down since 10 PM (EST) on May 23rd. Our Team has been working all day to resolve the issue. We plan to respond to all emails next week beginning on Tuesday the 28th when we return from the Memorial Day Holiday.
We hope you all enjoy the holiday weekend and we look forward to serving you as soon as it our email server is fuctional! Thank you for your patience!

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Holiday Shipping Deadlines

When winter holidays are on the horizon, check here for product availability and last possible order dates to get your product on time! We will update this page in November of 2022 for the upcoming holidays with manufacturer specific order deadlines. 

The following are order cut-off dates for specific manufacturers in order for you to hopefully receive your product before the holidays (Based on delivery date of December 21, 2023). Be sure to order your products in advance in order to have a chance to receive them in time! Check back often as this list is updated as manufacturers inform us of their shipping deadlines.

Unfortunately the delivery window for December 24th has now passed for all products. We will communicate the best estimate on when your order will arrive once your order is processed.

Please Note: As you all aware, the world is still dealing with the effects of the global pandemic we’ve all experienced. This applies to all of our manufacturers as well. From supply chain issues, to work force shortages, and even unforeseen shipping delays, manufacturers are doing their best to produce and ship out product as quickly as they can. One goal of all of the manufacturers we work with is to make a difference in children’s lives. The holidays are a perfect time to do that so they are all working overtime to do their best, but some of these issues are out of their control. Because of this, unfortunately, we will not be able to promise any delivery dates for this holiday season. However, we will do our best to keep you informed as we get new information. Thank you for your patience as we work to deliver your products as soon as possible!

If you do not see a manufacturer listed below, please contact customer service to find out more information.


Adaptive Star : Order by December 9, 2023


Altimate/EasyStand:  Please note many Easystand products have different order by dates:

  • Bantam XS, Small: Order by noon November 1
  • Bantam Medium: Holiday shipping not available. Ships after New Year 2022
  • Zing: Holiday shipping not available. Ships after New Year 2022
  • Evolv Medium:  Order by noon November 1
  • Evolv Large: Holiday shipping not available. Ships after New Year 2022                         
  • XT or Gliders: Order by noon November 1  

Bike USA: Order by December 15, 2023.


Convaid: Due to a 3+ month  lead time, Holiday shipping is not available. All products delayed until 2023.


Freedom Concepts: Order by November 6, 2023


Guidecraft: Order by December 14, 2023


Jensen Swing: Order by December 14, 2023.


Ormesa: Order by December 12, 2022. Ground shipments cannot be guaranteed.


Rifton: Order by December 1, 2022.


Special Tomato: Order by December 4, 2023


Triaid: Holiday shipping is not available. All products delayed until 2024.


TherAdapt: Order by December 14, 2023


If you don’t see a brand listed above, contact customer service at 800-371-2778 or 1-315-429-7112 during the hours of 8:30-5:00 EST M-F. You may also email us to find out delivery times. Thank you for shopping with us during the 2021 Holiday Season! We look forward to serving you in 2022!