Adaptivemall.com will be closed November 28th & 29th! Enjoy the Thanksgiving Holiday with your family & friends!

TEST Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours. 

 

We apologize for the inconvenience! Our email server has been down since 10 PM (EST) on May 23rd. Our Team has been working all day to resolve the issue. We plan to respond to all emails next week beginning on Tuesday the 28th when we return from the Memorial Day Holiday.
We hope you all enjoy the holiday weekend and we look forward to serving you as soon as it our email server is fuctional! Thank you for your patience!

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Damaged Shipment

Be sure to examine every shipping carton upon arrival for torn or crushed cardboard! This is usually a sign of possible damage from rough handling.

You may either refuse to accept the cartons or sign for them as damaged containers by writing "damaged" on the bill of lading or signature line and having the driver initial it to acknowledge the carton damage.

If you open the carton and find damage, please contact Adaptivemall.com Customer Service by Email at info@adaptivemall.com, Phone (1-800-371-2778) or FAX (1-315-429-8862), and we will arrange for a replacement inspection and insurance claim. You must save the damaged shipping cartons to be inspected when you return the damaged product.